Privacy Policy

Collection of information

Custommade collects information about you when you actively provide it on our website, such as signing up for our newsletter, placing an order, or participating in competitions. You will always be informed when personal data is collected. This may include your name, email address, home address, and similar identification details, as well as information about your online purchases and
navigation on our website. We always specify whether providing this information is optional or necessary to complete a desired action, such as making a purchase.
We collect personal data in the following instances:

When you shop online in our webshop
When you sign up for our newsletter
When you create a user account
When you participate in competitions

Even if you use the same email address for multiple purposes, your information will beconsolidated into one record to ensure a seamless experience, such as reusing your details duringpurchases.

 

Newsletter subscription

By entering your information and signing up for our newsletter, you consent to receiving emails from Custommade. Only Custommade has access to your information, and you can withdraw your consent at any time by clicking the unsubscribe link in any newsletter.

Ved indtastning af telefonnummer giver du samtidig Notabene tilladelse til at sende dig SMS'er med information omkring nyheder og andre tiltag.

 

Use of information

Personal data is collected and used for:

Processing orders in our webshop
Newsletter subscriptions
Managing user accounts
Participation in competitions or events
Sending other marketing materials, including event invitations
Tracking purchase history
Website traffic analysis and statistics

 

Other Marketing Initiatives

We only send marketing materials if you have given your explicit consent beforehand. We collect non-personalized data to analyze website usage and improve the user experience. This information is not shared or sold to third parties.

 

Dine personoplysninger videregives ikke til en tredjepart uden din tilladelse. Det kan dog under visse omstændigheder og i henhold til lovgivningen være nødvendigt at videregive oplysninger til offentlige myndigheder eller politiet. Eksempelvis kan oplysninger videregives til politiet i tilfælde af mistanke om kreditkortsvindel.

Dine personoplysninger videregives ikke til en tredjepart uden din tilladelse. Det kan dog under visse omstændigheder og i henhold til lovgivningen være nødvendigt at videregive oplysninger til offentlige myndigheder eller politiet. Eksempelvis kan oplysninger videregives til politiet i tilfælde af mistanke om kreditkortsvindel.

Dine personoplysninger videregives ikke til en tredjepart uden din tilladelse. Det kan dog under visse omstændigheder og i henhold til lovgivningen være nødvendigt at videregive oplysninger til offentlige myndigheder eller politiet. Eksempelvis kan oplysninger videregives til politiet i tilfælde af mistanke om kreditkortsvindel.

Data Sharing

Data Sharing Your personal data will not be shared with third parties without your consent. However, in certain cases, data may be shared with public authorities or the police if required by law, such as in cases of suspected fraud.

 

Data Processors

For purposes such as order delivery and newsletter distribution, your personal data may be shared with service providers working on behalf of Custommade. These partners process your data solely according to our instructions.

 

Retention of Data

We retain your personal data only as long as necessary for the purposes outlined above. Data related to purchases is stored for five years in accordance with accounting regulations.

 

Cookies

We use cookies on our website. For more information, please see our cookies policy.

 

Your Rights

You have the right to access the personal data we process about you, request corrections, or ask for it to be deleted. In some cases, these rights may be subject to legal restrictions.

 

Withdrawal of Consent

You can withdraw your consent at any time, after which we will delete your data unless further processing is legally required.

 

Complaints

If you have concerns about how your data is handled, you can contact us or file a complaint with the relevant data protection authority. Last updated: 12.12.2023